Phone and text host
Answers hours, menu and parking questions, and texts online ordering links.
Industries / Restaurants
AI agents for restaurants
Restaurants: answer faster, follow up every time.
During the rush, the phone keeps ringing with the same questions: are you open, do you have a table, can I order for pickup.
The problem
What slows you down today
- Staff leave guests to answer the phone during the rush.
- Reservation and large-party calls get missed.
- Catering enquiries wait days for a reply.
- Reviews and feedback go unanswered.
What we would build
Agents for restaurants
Pick one to start, or combine them into an AI Team. Each one is set up for your tools and your rules.
Reservation and party booker
Books tables in your reservation system and collects details for large parties.
Catering enquiry agent
Replies to catering requests fast, asks the right questions and drafts a quote.
Review reply agent
Drafts friendly replies to new reviews for the manager to approve.
Sample workflow
How one agent handles it
A simple example. The real version is set up around your hours, tools and rules.
Trigger
A guest calls at 6:45 pm on a Friday.
Agent
Answers, checks availability for 6 people at 8.
Action
Books the table and texts a confirmation.
Handoff
Host stand sees it in the reservation system.
Examples from the industry
What others are already doing
These are examples from the industry: public customer stories published by other companies. They are not our work and we are not affiliated with these vendors. Figures are as stated by each source; follow the link to read the details.
Vendor customer story by Slang.ai
Burning Rice handled most calls with voice AI across 7 locations
The source says 88.4% of calls were handled without human intervention.
Read the story on Slang.ai (opens in a new tab) ↗Vendor customer story by Slang.ai
Texas de Brazil captured reservations with voice AI
The source reports 13k+ reservations captured.
Read the story on Slang.ai (opens in a new tab) ↗Vendor customer story by Slang.ai
Gusto 54 (Toronto and Los Angeles) manages inbound calls and reservations
The source reports 34.4k+ calls managed and 1.9k+ reservations over 90 days.
Read the story on Slang.ai (opens in a new tab) ↗Vendor customer story by Slang.ai
PLNT Burger offloads phone questions and texts ordering links
Read the story on Slang.ai (opens in a new tab) ↗See what an agent could do for your restaurants business.
Book a free 20-minute automation audit. We look at how your business runs today and point out 3 tasks an agent could handle. No obligation.